Why Choosing a Smaller Bank is Better for You
If you are like me and fed up with pressing buttons repeatedly on your phone to answer the same questions from your bank every time you call? Why not consider one of the smaller personal banks. They offer good old fashioned banking services just like they used to be.
Do you recall when you could pick up a phone and talk to a real human being? I visited a small private Bank in Leicester during in December 2009 and was introduced to the staff of around just nine people and their C.E.O. Small banks like the Pensions Bank have the same depositor safeguards comprised within UK approved legislation as the impersonal large banks. Of course these often pay enormous bonuses and transfer clients from one recorded message to another and then back and forth on the merry go round. So why endure robotic telephone instructions after a long wait listening to music? A truly less impersonal bank can offer a more relaxed and faster individual response with real people?
You don’t always need to be wealthy to get the sort of individual service offered by a private bank. For example, the Pensions Bank account through equity care, only requires a credit balance of 3,000 for free banking and this can be automatically topped up monthly from your deposit account.
Small personal banks may also specialise in niche customer needs. For instance the Pensions Bank makes life much easier when dealing with and opening accounts for elderly people, their relatives and Attorney’s. In this context the anti money laundering and proof of I.D. documentation can be particularly frustrating and time consuming, with most large high street banks. However, the Pensions Bank has a system in place that can simply authorise confirmation of identification from your professional adviser. Plus they can deal efficiently with customer’s financial advisers in handling trusts and pension scheme administration. Unlike the big banks, they do not get involved in pushing credit cards, life assurance, pensions and investments and work comfortably together with their customer’s existing professional advisers.
Like many small private banks with the traditional customer service values of old, the Pensions Bank combines old fashioned client service with 21st century technology. They provide up to date Internet facilities with competitive deposit and lending terms together with the normal direct debit, standing order, bank transfer and other customer services you would expect. Additionally they offer business banking facilities including pay as you earn administration administration on competitive terms for firms of all sizes.
Small Banks like the Pensions Bank put the ‘personal touch’ back into modern banking. You can actually look forward to speaking with the same friendly people all the time. It’s such a great shame to keep this bank and others like it such a closely guarded secret?
Wish to find out more about choosing a bankchoosing a bank, then check MichaelDaltabout’s equityCare websiteabout how to selectthe best bankfor your requirements.
